Frequently Asked Questions (FAQs)
How do I search for brushes?
Choose "Carbon Brushes" in the menu on the Homepage. If you know the motor OEM, choose the manufacturer's name from the menu and all brushes offered for that manufacturer will be displayed. To search by catalog number or physical characteristic, choose the "Search Carbon Brushes" button. Enter the complete OEM, Repco or other number into the "Search by Number" field and choose "Search". When a match is found in the cross-reference file, it will be displayed. If you do not have a complete catalog number, but do have a physical description, then use the "Search by Characteristics" option. You must at least enter the thickness and width of the brush. Any matches found will be displayed. The more information you enter, the better the search results will be. If you have identification problems please go to the carbon brush reference page to learn more about grades and how to measure a carbon brush.
How do I search for contacts and coils?
Choose "Electrical Contacts" or "Control Coils" in the menu on the Homepage. If you have a name or catalog number, or a part thereof, you can enter it in the search box and click "Search". The system will search the database and any available option(s) will be listed. Choose the option(s) and a detailed product page will be displayed. If you do not have a catalog number, but know the name of the control manufacturer, choose one of them and a series option(s) will be presented. After you choose a series, all of the size options available in that series will be displayed. All catalog numbers and images displayed are clickable. Choose the size and you will be taken to the product page. Here you can view all the particular details about the product.
What can I do if I am unable to find what I need on this site?
You can either email us through the "Contact Us" link on the Homepage or call us at 800-822-9190 and ask to speak with a sales representative.
What can I expect to save by purchasing Repco products?
You can expect to save, on average, at least 25-33%. In many cases, you'll save much more.
What do I do if I need a large quantity?
Requests for quotation for large quantities are welcome. Please send us the particulars through the Contact Us page or fax your request to 1-800-424-9224. Large-volume purchases often earn greater discounts.
What if I have a brush sample, but no catalog number or nameplate information?
There are several things you can do: 1. Measure the thickness and width of the brush and do the "Search by Physical Characteristics" on the carbon brush search page. 2. Check the brush for a catalog number or other identifying marks. 3. Choose the Carbon Brush option from the Homepage. Next choose the "Carbon Brush Reference" button and note as many things as you are able about your sample from these pages. Call our sales department at 800-822-9190 for additional assitance. 4. Draw the brush on a piece of plain white paper. Include as many dimensions or views as possible and fax it toll-free to 800-424-9224. 5. Send the sample to Repco.
What if I have a contact sample, but no catalog number or nameplate information?
There are several things you can do: 1. Check the contact for a catalog number or other identifying marks. 2. Check the starter coil, if available, for a catalog number. Perhaps it can be cross-referenced to the device. 3. Trace, not draw, the contact on a piece of plain white paper. Include as many dimensions or views as possible and fax it toll-free to 800-424-9224. 4. Send the sample to Repco.
The equipment I service is really old.
Repco stocks replacements for many starters and motors that have been obsoleted by the manufacturer.
How quickly are stock items shipped?
Orders for stock items placed before 3:00PM EST are shipped the same day they are received.
Will the use of a non-OEM replacement part void a warranty?
If the starter is less than one year old, the answer is probably yes. However, most product warranties are for a period of one year. If the unit is out of warranty, then there is no warranty to void. If the starter is less than one year old and the contacts have burned and/or worn down, then perhaps you should call the OEM representative and ask him to visit your facility and install a new set of contacts in the item under warranty.
Are Repco's contacts NEMA certified?
No contacts are NEMA certified. The smallest item in the controller that can be certified is the complete contactor. However, the component parts of the contactor, such as the coil, contacts or hardware are not certifiable according to any existing NEMA standards.
What about liability?
Please see the "Policies" link on the Homepage. Repco Inc. is fully insured with manufacturer's liability coverage
What do I do if I have navigational problems with this site?
Please email the administrator with your question.